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HTC M8 Stuck In Dock Mode

Have you ever had your HTC M8 get stuck in Dock Mode? Even after restart, you see it send you randomly into Dock Mode or Car Mode…  After this happened to me recently, I spent some time looking around and troubleshooting on two different devices and found a few easy things to try.

First off – DON’T RESET YOUR DEVICE (yet)…

The first things to ask yourself if this has just started happening to you:

  • Have you installed any apps recently?
  • Have you been near a pool, the beach, snowboarding or maybe dropped the phone in some dirt?

 

Test #1:

Clean your USB Port… If you are the type of person that puts your phone through intense usage or really exposes your phone to the elements, this is where you should start. The first time I noticed this issue I had been at the beach taking some photos, and about 45 minutes later the HTC M8 went crazy. A few days later I decided to take an older HTC M7 and do a quick test. I dropped it into the sand (dumb, I know), but guess what? It started the Dock Mode almost instantly.

Test #2:

Do you have a Dot View case? Have you had any magnets around your phone? What I have noticed, and others around the web-based on a quick Google search, is since HTC has a magnet sensor in the device, it may go into Car/Dock Mode in some cases where magnets are nearby.

Test #3:

Look at all recently added apps (ones you have downloaded in the last 24 hours or so. Remove them. Some people have also found relief in simply Disabling the Dock app. Personally I would rather know what was causing the issue instead of just turning off notifications. But if determined to do it – Go into the App Manager, not the app drawer. Settings>App Manager> it will open to “Downloaded” apps. Change downloaded to “All” by swiping left. Find the app “Dock”. Click “Disable”. Then reboot. Ideally, you should not see Dock to show up again.

 

 

 

If none of these troubleshooting methods work for you, I recommend restarting your device in Safe Mode to see if it continues. If so, you probably have a hardware issue (similar to what I mentioned in Test #1). If you don’t have the issue anymore while in Safe Mode, you have a software issue. 

 

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